Terms of service

Terms of Service

Last updated: June 2026

Welcome to Emily Shop. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General By using our store, you confirm that you are of legal age in your jurisdiction and agree to these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the store constitutes acceptance of any changes.

2. Products All product images and descriptions are for reference only. Due to differences in lighting, handmade production, printing processes, or measurement methods, slight variations in color, size, and details may occur. The physical item shall prevail. By placing an order, you acknowledge and accept these terms.

We reserve the right to limit the quantity of any product and to discontinue any product at any time.

3. Pricing All prices are listed in USD. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4. Orders & Payment By placing an order, you represent that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or for commercial purposes.

Payment must be completed at the time of purchase. We accept payment methods as listed at checkout.

5. Shipping We will make reasonable efforts to ship orders in a timely manner. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

6. Returns & Refunds All sales are final unless there is a verified quality defect. Please refer to our [Refund & Return Policy] for full details, including our unboxing video requirement and 7-day claim window.

7. Intellectual Property All artwork, images, and content on this store are the property of their respective artists and creators (including sunonebird and collaborating artists). You may not reproduce, distribute, or use any content from this store without prior written permission.

8. Limitation of Liability To the fullest extent permitted by law, Emily Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our store or products. Our total liability shall not exceed the amount paid for the order in question.

9. Governing Law These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation before pursuing legal action.

10. Contact For any questions regarding these Terms of Service, please contact us at hellochenyl2025@outlook.com.